Office: 236 Blazer Dining
Email: jonathan.dellinger [at] uky.edu
Personal Website: http://comm.uky.edu/dellinger
- Office Hours
- Class Hours
|9:30 am||COM 325 - 001||COM 425 - 003||COM 325 - 001||COM 425 - 003|
|11:00 am||COM 281 - 005||COM 281 - 005|
|2:00 pm||COM 325 - 006||COM 325 - 006|
A study of communication processes in small group situations. Topics include conflict, leadership, and decision-making. Students will participate in group discussion and develop skills in analyzing group performance.
Designed to introduce students to basic concepts in the study of organizational communication. The course considers approaches to the practice and study of communication within organizational settings, including classical approach, human relations, human resources approaches, systems approaches, cultural approaches, and critical approaches. It also introduces specific issues within the study of organizational communication, including assimilation, decision-making, conflict, change, emotion, cultural diversity and communication technologies.
This course explores the role of communication in negotiation and conflict management in organizations. The course examines conflict theories and approaches, negotiation processes, and third party intervention through the study of strategies and tactics, interaction processes, phases and stages of negotiation development and conflict framing. The course examines strategies and tactics used in exchange of offers and counteroffers, salary negotiations, buying and selling of products, team bargaining, and multiparty negotiations.